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The Evolution of AI in Animal Health for Veterinarians

The Evolution of AI in Animal Health for Veterinarians
Image: AI generated by Chat GPT

The AI in Animal Health market is expected to double by 2030 as more companies actively deliver AI-drive solutions to clinics and hospitals.

Artificial Intelligence (AI) is rapidly transforming the landscape of veterinary medicine, with the AI in Animal Health market reaching a valuation of USD 1.12 billion in 2024 and expected to nearly double by 2030. As demand for faster diagnostics, improved workflows, and more accessible care grows, AI-powered tools are becoming essential to modern veterinary practices. Today, around two dozen companies are actively delivering AI-driven solutions to clinics and hospitals, reshaping how veterinary professionals diagnose, treat, and connect with pet owners.

At the forefront of this evolution are companies like LAIKA, which leverages AI to streamline clinical workflows end-to-end, and Lupa, offering real-time diagnostic support to clinicians. Covetrus, in collaboration with Zoetis Diagnostics, is creating more efficient, integrated veterinary systems, combining cutting-edge testing with practice management tools. Meanwhile, PetsApp is revolutionizing client communication with telemedicine and seamless appointment scheduling. Together, these innovators represent a growing movement toward smarter, faster, and more connected veterinary care.

Streamlining Clinical Workflows End-to-end and Real-time Diagnostic Support

Veterinary professionals are under growing pressure from rising caseloads, complex clinical demands, and administrative overload. AI-powered tools like LAIKA and Lupa are stepping in to help. 

Created by AITEM S.r.l. in 2022, LAIKA is an AI assistant designed specifically for veterinarians. It supports the entire clinical process, from collecting patient history and interpreting lab results to suggesting possible diagnoses and treatments. Available 24/7, LAIKA is like a virtual colleague who offers real-time insights and second opinions. It doesn’t replace clinical judgment but strengthens it, helping vets make more informed decisions while saving time. Constantly updated with the latest veterinary research, LAIKA also helps with communication, training, and stress management, making daily routines more manageable.

Lupa, founded in 2023 by a team with experience at Meta, Google, and Palantir, takes a different but equally impactful approach. It’s a veterinary practice management platform built from the ground up with AI.

Lupa automates time-consuming tasks like clinical documentation, client communication, and appointment scheduling. Its built-in tools—such as “Lupa Notes,” an AI-powered scribe, and “Jerry,” a smart assistant for diagnostics—help save practices up to 10 hours a week.

Clinics using Lupa report easier workflows and better work-life balance. The platform is 20 times faster to learn than older systems and has already partnered with Vetsure, the UK’s largest vet buying group.

With more clinics joining each month, Lupa is helping practices operate more efficiently while improving patient care and client experience.

Integrating Diagnostics and Practice Management for Better Care

To meet the growing demand for faster, more accurate veterinary diagnostics, Covetrus and Zoetis Diagnostics have joined forces to create a more integrated and efficient clinical workflow. Their collaboration began in 2023 and brings together Covetrus Pulse, a cloud-based veterinary operating system, and Zoetis Diagnostics’ cutting-edge testing technologies, including the AI-powered Vetscan Imagyst. This integration allows test results to flow directly into a patient’s electronic medical record, saving valuable time and enabling veterinarians to make more informed decisions, faster. From routine lab work to advanced digital cytology and AI analysis, practices now have access to high-quality diagnostics and real-time support from specialists through the Zoetis Virtual Laboratory.

The partnership is about improving every part of the workflow. With Pulse, practices can easily manage records, billing, and communications, while also ensuring 100% charge capture for diagnostics.

Staff can spend less time on paperwork and more time focusing on patients. The seamless connection between diagnostics and management tools helps practices improve outcomes, streamline daily operations, and enhance client communication.

As the demand for diagnostic services grows, Covetrus and Zoetis are delivering the tools practices need to keep up—while raising the standard of care.

Enhancing Veterinary Communication with AI: PetsApp CoPilot

In an era where pet owners expect seamless, personalized, and digital-first service, PetsApp is leading the charge in veterinary client engagement. Since its founding in 2019, PetsApp has helped clinics streamline communication through an intuitive mobile platform that supports everything from appointment scheduling and telemedicine to reminders, wellness plans, and instant payments. In 2023, the company launched its most ambitious feature yet—PetsApp CoPilot, an AI-powered assistant developed using the latest technology from OpenAI.

CoPilot puts advanced AI tools directly in the hands of veterinary teams, helping them respond to client messages faster and more effectively without compromising the personal touch. Drawing on years of veterinary expertise and customer service insight, CoPilot generates tailored responses, automates routine communications, and populates templates for everyday tasks like appointment reminders and payment follow-ups. Already supporting thousands of professionals and over a million pets globally, PetsApp’s mission is to give clinics the tools they need to reclaim time, strengthen relationships, and improve patient outcomes while meeting the modern pet owner’s expectations for convenience, transparency, and care.

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